SRVZ and SRVZr. Two sides of the same work.
SRVZ is the customer-facing marketplace. SRVZr is the platform a business uses to define its offers and manage the work behind them. They connect the experience of requesting something with the process of delivering it.
The customer starts with an outcome.
On SRVZ, a customer explores services, rentals, and events. The useful question is what they want to book or request. The customer's journey follows the information, pricing, scheduling, and payment choices configured for that offering.
Collect the details before the next decision.
Build the questions around the information your team needs. This example request keeps the problem and access notes together.
SRVZr · Example dataThe business defines how it works.
In SRVZr, a business creates the offer and connects its process: forms, service choices, pricing rules, quote review, scheduling, checkout, and the resulting work. Work orders keep the details of a specific job separate from the reusable flow that defines the process.
Give every job a clear handoff.
The work order brings the customer, appointment, agreed scope, and practical instructions into one view.
SRVZr · Example dataThere is more than one kind of business.
A studio can offer appointments, rent equipment, host events, and sell items. SRVZr gives those activities related tools in one workspace, alongside customers, team scheduling, websites, documents, and AI assistance. Connected robot tools add another category for supported robotics operations.
Start with the offer you actually fulfill. Configure the customer's path and the team's handoff, then connect additional tools as they become useful.
Your site is yours to shape.
Keep your website projects, domains, and drafts in the business workspace. Open a project to refine its design and behavior with AI.
SRVZr · Example dataYour site. Your agents. Your way of working.
Build your own website alongside the SRVZ marketplace, with pages for the offers and customer journeys you want to present in Sites. Your site is yours to shape: customize the design, pages, and behavior by describing what you want to the AI. It works with real, editable code, so you don’t have to write it yourself. You can also inspect the files and download the project as a ZIP.
Give an agent a practical job: prepare a daily summary of new work orders, upcoming bookings, and customer messages. Start with a template or describe the task, then choose a schedule or supported trigger. It uses the connected business tools and records available to it, so the business can act on the context behind the request. Review the result and proposed changes, refine the instructions, or pause the agent whenever you need.
One process behind the customer connection.
The same business needs to understand a request whether it arrives from SRVZ, an email, a call, or a connected chat. Configured lead-intake agents can create a linked customer and requested work order from supported incoming inquiries, giving the business a useful place to continue.
A business flow defines the questions, pricing, quote or invoice choices, and next steps for the offer. The work order holds an individual job’s customer, answers, files, scope, and instructions. Scheduling and fulfillment then use that shared record rather than starting the explanation over.
Common questions
Which app should a business owner use?
Use SRVZr to create offers, configure business flows, and manage the operational work. SRVZ is the customer-facing marketplace for discovering and requesting offerings.
Is SRVZr limited to service companies?
No. SRVZr includes services, rentals, events, menus and Terminal, websites, team tools, AI assistance, and connected robot operations. The tools you use depend on the business and account setup.
Start with your next piece of work.
Choose one offer, make the site your own, and give an agent one clear task. Use the guides below to connect the pieces around the way your business works.
